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Shipping & Payments

SHIPMENTS

1.1 – Shipping methods

Shipments will be made exclusively on Italian and EU territory.

The delivery will take effect when the Products are collected by the carrier who will deliver the ordered Product to the Shipping Address specified by the Customer on the order, with delivery to the Customer of the shipping note.

Shipments will be made according to availability and according to the order reception sequence.

1.2 – Delivery times and costs

Delivery times will be approximately 4-5 working days. Oro Nero Coffee Store will undertake, whenever possible, to anticipate them. Any delays due to lack of product or delays due to couriers will be promptly communicated to the customer.

1.3 Shipping Costs

The cost of shipping throughout Italy is €6 including VAT. Shipping, always in Italy, will be free for orders over €49. Outside of Italy, in EU countries, shipping will cost €12, free for orders over €129.

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Terms of payment

The prices shown in the product sheet of the items that can be ordered online, the transport costs and any additional services visible in the cart are always inclusive of VAT. By following the purchase path, the customer can select the following payment methods:

  1. Credit card: in cases of purchase of goods with credit card payment methods, the charge on the credit card takes place at the same time as the conclusion of the online transaction. ORO NERO COFFEE STORE reserves the right to ask the customer for additional information, such as identification documents and/or proving the ownership of the credit card used. In the absence of the required documentation, ORO NERO COFFEE STORE reserves the right not to accept the order. Accepted credit cards: Visa, Mastercard, PostePay, Carte Aurore and PayPal Prepaid Card.

  2. Advance bank transfer: the method of payment by advance bank transfer provides for the acceptance and validity of the order, only after the payment has been made by the Customer and unequivocal receipt by ORO NERO COFFEE STORE of the bank transfer. The data to make the transfer are communicated on the order confirmation page at the end of the online procedure and in the order confirmation e-mail sent to the Customer. The reason for the bank transfer must include the order number, name and surname of the order holder.

  3. Payment with PayPal:: involves the use of your own Paypal account or direct debit to the current account or credit card associated with the account in the manner prescribed by the Company.

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